Overview
Pluggi is an AI shopping agent for cannabis dispensaries. It turns a dispensary's online menu into a guided shopping experience, giving shoppers personalized recommendations, instant answers to their questions and help building a cart. Pluggi's site says the product is built by FourgeAI.
The platform is organized into modules. The AI Assistant is a cannabis-trained conversational shopping assistant that answers customer questions 24/7. Recommendations are personalized and inventory-aware, and are aimed at increasing cart value. The Agent Flow Builder is a visual no-code tool for designing guided shopping conversations, which the vendor says can be deployed in minutes. Analytics provides real-time dashboards and reports on conversion, agent performance and customer preferences.
A Promotions AI Agent uses dispensary POS data to create personalized one-to-one offers and measures incremental lift against automatic holdout groups. As of October 2026, Pluggi lists connectors for Dutchie, Jane, Treez and other dispensary ecommerce platforms, built through REST, GraphQL or custom integrations. Pluggi also offers engineering, integration and customization services to dispensary operators that need custom work.
